COVERA

Call forty people. Know who said yes in ninety seconds.

Covera phones everyone on your list at once, takes a yes or no from each of them, and hands you a shortlist. For anyone who has to fill a slot right now — a shift, a route, a visit, a call-out — and currently does it one number at a time.

Book a pilot See how it works

One month on your real callouts, free. You keep the call records either way.

The console

This is the screen, running.

app.coveradispatch.com/dispatch/4471
DispatchRosterRecurringHistory
north-shore-ops
Open shift
Oakridge Centre — Lobby
22:00 → 06:00
Guard
2
Night crew · 14 eligible

Simultaneous. Quiet hours and consent are checked per person before any line opens.

READY
00:00
0dialled
0confirmed
0texted
Waiting to dispatch

A replica of the real console playing a recorded dispatch. Invented names, masked numbers, nobody's phone rings.

Who it's for

Any list you already have permission to call.

Built for security scheduling. The same ninety seconds applies anywhere a slot gets filled from a roster.

Staffing & temp agencies Home & residential care Per-diem clinical pools Security operations Trades & field service Logistics & drivers Events & venue crews Cleaning & facilities Property management Volunteer callout lists

Not a cold-calling tool. Covera dials people who are on your roster and have agreed to be called — see Consent.

Pipeline

Four stages. You touch two.

01

Define

Site, window, role, headcount, group.

operator · ~20s
02

Dispatch

Consent and quiet hours checked per person, then every line opens at once. DTMF 1 = yes, 2 = no.

automatic · all lines parallel
03

Resolve

No answer falls through to SMS on the same thread. Board state is server-side, so it survives a closed tab.

automatic · closes on quota
04

Confirm

Shortlist in response order, emailed. You make the confirming call.

operator · ~30s
Channels
Voice (DTMF) → SMS fallback
Concurrency
Whole group simultaneously
Board state
Server-side; reconnect-safe
Escalation
Widens to backup group on timeout
Timezone
Per site, not per operator
Record
Every call and refusal, audited

The details

What decides whether anyone picks up.

Quiet hours, per person

Set by the person, in their own timezone. Never crossed automatically. Overridable by a coordinator — and the override is named in the log.

Escalation that widens

Unfilled at your timeout, the backup group joins the same dispatch. It widens rather than stalls.

Recurring callouts

Standing slots fire on their own schedule, in the site's timezone — not the operator's.

Release and replace

A confirmed person texts back to release. The slot reopens with the eligible replacements already resolved.

Reliability that accumulates

Answer rate, confirm rate, release rate — per person. History follows the person through a number change.

A page you can hand over

Scoped to one site. No login, revocable, and no phone number on it.

Where it stands

What Covera doesn't do yet.

New, and in pilot. What it isn't, up front rather than in week three.

It is not a workforce management system.
No scheduling, payroll or timekeeping. One job: filling a slot that went open. Your roster stays where it lives.
It is not a cold-calling or sales dialler.
Roster with consent on record, only. Point it at a purchased list and it refuses.
It has no published fill-rate figures.
Pilots are running. We'd rather show you yours than quote someone else's.
It does not replace the confirming call.
It finds who's available; a person still rings whoever is going. Deliberate — automation shouldn't be the last thing between a commitment and an empty post.
English voice prompts, for now.
Calls and texts go out in English. Other languages are on the list, not in the product.

Pricing

Per person on your list, billed monthly.

You pay for the size of the list Covera can reach — not per call, not per slot filled. Nobody should be weighing cost at 2am, which is the moment the tool is meant to earn its place.

80
Estimated monthly
$360 /mo

Operations tier — $4.50 per person per month.

Starter

$6 /person /mo

Up to 50 people. One location or a small crew. $99 monthly minimum.

  • Blast and cascade callouts
  • Quiet hours and consent
  • Audit log and CSV export

Operations

$4.50 /person /mo

50–500 people. Several locations, a coordinator desk.

  • Everything in Starter
  • Escalation to a backup group
  • Recurring callouts
  • Shareable coverage links

Scale

$3.25 /person /mo

500+ people, or more than one operating company.

  • Everything in Operations
  • Your own caller ID per company
  • Data processing agreement
  • Onboarding support

Calls and texts are passed through at cost. A month of pilot on your real callouts is free, and you keep the call records either way.

Run it on one list for a month.

Tell us roughly how many people you have and how often you need to fill something in a hurry. If Covera isn't the right fit we'll say so.

set-your-contact-address@example.com